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Avg. Duration

1 Hour

Hourly Rate

$150/hr

Our Availability

Usually within 48 hours

Adobe Tech Support: Get Fast, Expert Help from an Adobe Community Expert

With over 18 years of hands-on experience in Adobe Lightroom and Photoshop, I’ve helped hundreds of photographers, both beginners and pros, get through all kinds of issues quickly and effectively. Many of my clients come to me after struggling for hours with other tech support options, and I’m often able to solve their problem in just 15 minutes. From fixing bugs to creating more efficient workflows, I’m here to make Lightroom and Photoshop easier for you.


"
If you're having issues with Lightroom or struggling with workflow glitches, Forest Chaput de Saintonge is the person to call. Recently, I had a very frustrating problem with Lightroom Classic —it froze (spinning ball of doom) during the Import process. After wasting hours with three different Adobe support reps and even consulting an Apple technician, no one could solve the problem. That’s when I turned to Forest, former director of The Rocky Mountain School of Photography.

Forest is a bona fide expert with extensive experience working with both Adobe software and Mac systems. As a photographer himself, he truly understands the demands and challenges we face when working with these tools. His in-depth knowledge of how these technologies interact was key in diagnosing and correcting my problem.

What sets Forest apart is that he listens carefully to fully understand the problem before jumping into solutions. His methodical approach quickly identified the problem that others had missed. If you’re struggling with Lightroom/Adobe woes, save yourself time and frustration. Reach out to Forest. His expertise, both as a photographer and technical expert, is truly a lifesaver!" - Elizabeth Segal

Fantastic experience, listened and taught solutions and informed ideas about workflows given my shooting style. THANK YOU - DG

How I Can Help

Whether you're dealing with a complex issue or just need help fine-tuning your setup, here are some of the things I specialize in:

  • Missing Images & Folder Organization Issues
  • Cleaning Up Messy Catalogs
  • Random Crashes, Freezes, and Usability Issues
  • Upgrading Your Storage Space or Workflow
  • Merging or Splitting Multiple Catalogs
  • Fixing Corrupt or Damaged Catalogs
  • Upgrading Your Catalog
  • Managing Catalog Backups
  • Importing & Exporting Like a Pro
  • Speeding Up the Importing Process
  • Organizational and Editing Fundamentals
  • Switching from Lightroom Classic to Lightroom
  • Switching from Lightroom to Lightroom Classic
  • Developing a Safe, Efficient Workflow that Works for You
  • Moving images between Lightroom and Photoshop
  • Setting up Photoshop for optimal performance and ease
  • Using Photoshop to combine multiple images into a composite
  • Using Photoshop to do advanced retouching and image cleanup
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Check out Forest's Calendar

I'd be happy to help you solve any Adobe Photoshop Lightroom, Adobe Lightroom Classic, or Adobe Photoshop issues for you!
Are you an alum of Rocky Mountain School of Photography's Summer Intensive or Professional Intensive program? 

Email us to request a special link for $50 off Personalized Help meetings (valid through 12/31/2025).

Looking for something else?

If you have an issue that isn’t listed above, I’d love to hear about it! Schedule a free 15-minute consultation where we can discuss your needs and see if we’re the right fit: Book a Consultation.

Looking for free tips and tutorials? Check out my YouTube channel for videos on Lightroom Classic and more.

Avg. Duration

1 Hour

Hourly Rate

$150/hr

Our Availability

Usually within 48 hours

FAQ

Happy to Answer All Your Questions

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